In this week’s Food Tech News Show, Kristen Hawley discusses the latest innovations reshaping the restaurant landscape. Notably, Blackbird has introduced a blockchain-based loyalty platform that allows diners to pay seamlessly while offering lower processing fees compared to traditional POS systems. This advancement signifies a pivotal shift towards technology-driven customer engagement.
Meanwhile, DoorDash’s impressive growth amid industry challenges highlights the enduring appeal of digital ordering. Conversely, Andrew Simmons’ cessation of the Pizza Roboto project emphasizes the struggles of automation in food service. As Yum! Brands enhances operational efficiency through Voice AI and Amazon advances its Just Walk Out model, it becomes evident that technological integration is critical for restaurants looking to thrive in a competitive environment.
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